Used 2016 Honda Accord Touring in Capitol Heights, MD

“ Wow!!!!! I've been to many car dealerships but POHANKA put them all to shame. The team we worked with never made us feel intimidated or pressured for one minute. The level of hospitality was awesome. We were offered freshly brewed coffee and water. The Rep we had was so young he looked like he just got out of high school. We were his first customer/encounter. I will be buying my next car from Pohanka!!!! ”

“ Great service providers. ”

“ I will say that I'm very impressed by the staff that work at this dealership. They don't beat around the bush like these other dealerships meaning the side dealerships. If I ever get my car I will be coming to Pohanka Honda ”

“ Friendly staff , not too pushy. will eventually be back in 2 weeks ”

“ Initially , I was livid when coming to get my vehicle serviced to get my vehicle serviced for a new rim & tire . I got the most terrible customer service from the representative Don , he had no interest in helping me and was not knowledgable about transportation for me to get to the rental company nearby, ( called myself got in touch within seconds) unclear communication between him and the parts service manager. I was completely disgruntled until returning the following day with my father, we were fortunate to get to interact with Horace who literally saved the day and wasn't afraid to get his hands dirty and actually observed what was going on with my vehicle , and made me aware that another tire was going ball (no he didn't up sell me ,because I already knew I needed them replaced being that my mechanic let me know the last time I went for routine maintenance) I literally just wanted to work with someone with simple emotional intelligence & that could assist me swiftly. Horace was the guy. He kept in contact with me the entire time my vehicle was being serviced and kept me posted with any updates up until my car was ready. I'm truly satisfied & happy my warranty covered one of my tires and I was able to replace the other, at little to no cost. ”

“ Great staff and service ”

“ They're really enthusiastic about selling their electric cars! They have a special program for low income customers and will work with you to get you in one. Good deal for $30,000 if you can afford it! Good luck! ”

“ Thanks Shavon, love the car. Also I love the selection of cars to choose from. Hope we meet again ”

“ I had a great experience at Pohanka Honda. I got the car that I really wanted and is very satisfied and I really love their warranty. Thanks for everything and I will be back ”

“ My overall experience was very good. Gabrielle Willis was our sales consultant, we started with email communication, and she impressed me as being very friendly, always responsive and eager to work things out, and we reached an initial agreement quickly via email. Gabby picked me up at the metro station, and she was very pleasant to interact with. In addition, Gabbi was very patient, knowledgeable and informative, and she explained things in detail, answered all of my questions. Gabbi followed up afterwards with an email to make sure that I was satisfied, and to see if I had any additional questions. Gabbi did an excellent job with her customers, and I would recommend her to anyone. ”

“ Still the best dealership and customer service center in my book. ”

“ I went to this dealership 22Sept2019 to get 4-wheel alignment for our car. As soon as I got there, Ms. Sarah Carpenter, our service advisor came and approached us with cordiality. When it comes to her job, I would describe her as hospitable and professional. ”

“ Great fast service ”