“ My Service Rep. Don Curtis from the minute I called to say I was experiencing car trouble and needed to bring my car in for service he was there with a calm, patient and assuring voice. stating they would assess the trouble and he would let me know the problem. He called to let me know they had identified the problem and the cost and called again to let me know when my car was ready. He was there when I arrived to pick up my vehicle to see if I was satisfied. NOW THAT'S 5-STAR SERVICE! ”

“ Great experience buying my car here. The salesperson was very knowledgeable about the different models and easily explained the features. Of course the negotiations are always my least favorite part in car buying. Sometimes the sales managers will try to take advantage, but that wasn’t the case. I did my research and stood firm on my price range and we met in the middle. They wanted to sell a car and I wanted to buy one. And the team at Pohanka Honda made that happen! ”

“ Typical car buying experience. Rafayeth was very helpful throughout the entire process. Nice little gift at the end of the process. ”

“ My service advisor Don was very professional and helpful. My son lost his car keys and we had the car towed to Pohanka Honda to have new keys made. I received an email immediately from Don informing me he would be my point of contact. The service was fast and efficient. Great experience ”

“ Marcus was so pleasant and curtious. He took the time to explain everything I needed done and why. Even referred me to an auto body shop close by. Excellent customer service!! ”

“ I received a coupon for various Maintence for my car in the mail. I called and spoke to a very friendly Jeremiah yesterday. He was wonderful from the initial phone call all the way through my visit. He was very knowledgeable and patient which was perfect for someone like who does not know much about my car except put it in drive and go lol. I will be making all of my upcoming Maintence decisions with Jeremiah from now on. ”

“ Got my car serviced here after a hatch job done by a mechanic. Everyone was very helpful and personable. My technician Yeremiah was absolutely great. Kept me informed and did all he could to bring my very expensive repairs down. Will definitely be coming back when my car needs service. Thank you Pohanka Honda! Everyone on your team made my experience great ”

“ I am a first-time car buyer and Raymond Thomas made the process both easy and enjoyable. He walked me through the process step by step with patience and kindness. Excellent customer service from Ray and everyone else we interacted with. Would definitely recommend, especially for first-time buyers! ”

“ Laura helped me out with my last two visits, and she was extremely kind and helpful. The rest of the staff that I interacted with were just as kind. I received prompt messages on the status of my car maintenance, and the work was done within the time frame that they gave me. ”

“ The Pohanka Honda personnel were kind, respectful and professional. The problem was easily fixed. I appreciate the assistance of Mr. Brian Smith who walked me through each step of the repair and explained what was done. A delightful experience. Thanks to all the Team! ”

“ I was truly pleased with their dealership/service. My service advisor Yeremiyah was wonderful. ”

“ I was a walk in at Honda's Service Center and I had a long list of maintenance for my vehicle. Everyone was professional and pleasant during my visit, and the wait was not as long as I expected. I was updated on my car regularly by my service tech, Marcus and I very much appreciated it. ”

“ Great service! Pohanka Honda has been my service center since I owned my first Honda, 20 years ago. ”

“ I was well received service rendered very quickly and satisfying look forward to my next visit ”

“ I recently had my car serviced at Pohanka Honda Capital Heights, MD and it was an excellent experience. I worked with Service Advisor, Brian Smith who was extremely knowledgeable, honest, and very attentive. I arrived around 9ish a.m., (with no appointment) and was outta there in a timely fashion. Brian was very professional and made every effort to ensure I was fully aware of what was going on with my vehicle. Now there were a few issues that came up to a steep total but Brian was very honest with letting me know what was essential to the lifespan of my Honda and what could wait. This little act of consciousness on his behalf was really appreciated because it showed me that Pohanka wasn't trying to drain me dry of all my coins! Thanks Brian and the rest of the Pohanka team! ”

“ Good people..sayed ali good sale consultant ”

“ I didn't realize that the opening time had changed from 6am. I waited until 7:45, otherwise, the day went along just fine. The oil change was quick and efficient. I have never had any problems with oil leaks after my numerous oil changes at Pohanka.Continue the good work and thanks for the great service ”

“ Pohanka Honda at Capital Heights always has great customer service! ”

“ The service I received was great at Pohanka and Brian’s mannerism was really great as well. Dorothy Mitchell ”

“ I took my car in for the 50,000 mile check up and I was probably greeted when I arrived at the service center.The service rep updated me on the progress of my vehicle and my visit was uneventful. This is my go to place to have my car serviced and they have never let me down. ”

“ My overall experience was good.. my service person Marcus was very helpful and his trainee.. the only negative was a customer in the facility that did not have a mask on. He chose to keep walking around. I didn’t hear anyone address him. I was very uncomfortable.. ”

“ My service guy, Brian Smith, gave me awesome service. This was my first maintenance appointment after buying my CRV. I was very satisfied with all aspects of my visit. ”