2019 Honda Pilot Leasing near Washington, DC

“ Great experience and customer service every time, I have purchased 4 vehicles from Pohanka Honda over the years and has never been disappointed…Thank you guys your the best. ”

“ I want to give a shout out to Jennifer Mendoza-Osorto for going over details about my vehicle before having the work done. She notices that I didn't have a maintenance planned for my vehicle, and broke down the grand totally of a maintenance service light on the dash for "A1367" was consist of, and I asked her how do a I get a maintenance planned, she lead me to the finance department and they were very helpful...thank you Mr. Adham! So, once I got the maintenance planned, and went back to Jennifer while the vehicle was still getting services. I came out owning anything. I would advice anyone who could afford to get a 50,000 miles/or five years maintenance plans on top of the miles I have already accumulated, do so, it will pay off in the long run. Thanks Pohanka Service and their Finance Department. Lady Tee ”

“ recently had an outstanding experience at Pohanka Honda, and I couldn’t be more impressed with the level of service I received. From the moment I walked in, the staff was welcoming, professional, and genuinely attentive. My sales representative took the time to understand exactly what I was looking for, answered all my questions thoroughly, and never once made me feel pressured. The entire process—from browsing to test driving to finalizing the paperwork—was smooth, transparent, and efficient. What truly stood out was their commitment to customer satisfaction. They went above and beyond to ensure I was comfortable with my decision and fully understood all the details. Every step was clearly explained, and there were no surprises. It’s rare to find a dealership that combines professionalism, honesty, and exceptional customer care so seamlessly. I highly recommend this team to anyone looking for a stress-free and positive car-buying experience. I’ll definitely be returning to Pohanka Honda for future purchases and service need ”

“ Service was fast and easy. Kevin checked me in and kept me updated, he is a keeper. Even answered my questions after I had returned home. Overall excellent service, will be returning with my 26 Passport Elite ”

“ This dealership has come through for me more than twice, and each purchase was straightforward with amazing deals.. Special shout out to Shavon, she was the one who found EXACTLY what I wanted 3 times and I cannot thank her enough. Everyone there are friendly and more than willing to assist. I look forward to doing business here! ”

“ Awesome Service! ”

“ Best Costumer Service for my Honda Pilot! Tune up! Change oxygen Sensor! Thanks you very much Tony! And also the front Desk Manager Kevin! Always give the best Costumer Satisfaction! Highly Recommend 👍👍👍 ”

“ Great service always! They always take good care of my vehicle & it’s always timely. ”

“ Thanks to my guy Nelson C. my car is well serviced ! ”

“ I was well taken care of , Coffee, tea, etc my wait was appropriate and the Service was excellent Delonte kept me informed as i waited so glad the 1st Service was free. Thank You ill make my appointments as needed. ”

“ I went in to get my car serviced (oil change, etc) early on 2/18/2026 and I have to say that Delonta, who was my point of contact there, was wonderful. Actually, as I pulled up to the service area, I was greeted by another kind gentleman (he had long locs) and when I told him what I was there for he went and got Delonta. I always go to this location to get my car serviced and have always had a great experience, even on their busy mornings. This particular experience was the same. I see that they added comfy massage chairs to their customer waiting area, snacks and beverages. I also like the car update that was sent to me as I waited. It was a video from the car mechanic letting me know that they were working on my car and what other services they recommended for future visits. I also liked that I could communicate with Delonta via the number that they send so I can know what’s going on. This day the service was pretty fast. I was fully prepared to be there all morning but I was just there about an hour and a half. Please keep up the wonderful work. ”

“ Friendly and professional service. ”

“ Pohanka Honda is the best. I travel past 2 other Honda dealers to Pohanka for my Pilots service. The staff, Kevin, is top tear! Life long customer here! ”

“ Nelson is very thorough and friendly. He takes his time to explain every recommendation in detail. Can’t beat the family oriented atmosphere at Pohanka! ”

“ Clean ”

“ Service was great and my advisor Jackie makes me want to continue getting my service done at this location ”

“ Great Dealership!! Great Tech / Mechanic staff. Marcus Nelson is the Best Service Advisor!! Been dealing with him for several years with my 2018 Ridgeline. Great Waiting area facilities! ”

“ Very professional and efficient ”

“ I just purchased a new car and everyone was very helpful. Shavon was a great salesperson. She worked to help me get the best option and I would recommend going to her and she’s very nice! ”

“ Very quick and efficient service. Ms. Rivas was great to work with. ”

“ It was done on time and effective ”

“ Mr. Marcus is always pleasant and professional. ”

“ Very clean and comfortable waiting area. The wait time was surprisingly shorter than I expected . Thanks Delonta Trice Service advisor for great customer care. ”

“ Outstanding Experience at Pohanka Honda of Capitol Heights! I recently purchased a 2026 Honda CR‑V Hybrid Sport-L, and the entire experience at Pohanka Honda of Capitol Heights was exceptional from beginning to end. The team there truly delivers a level of service that stands out. Tyler Greene, my salesman, was fantastic. He was knowledgeable, patient, and genuinely committed to helping me find the perfect CR‑V Hybrid. He made the process smooth, transparent, and stress‑free. In finance, Ashamed Abdrabbo kept everything just as seamless. He explained every detail clearly, answered all my questions, and made sure I felt confident about every part of the deal. His professionalism and transparency were top‑tier. Randy Gibson, the General Sales Manager, also played a huge role in making this such a positive experience. His leadership and involvement showed that customer satisfaction is a true priority at this dealership. I drove off feeling excited, confident, and genuinely appreciated as a customer. I highly recommend anyone looking for a vehicle to visit Pohanka Honda of Capitol Heights. You’ll be taken care of from start to finish. I’ll definitely be coming back when it’s time for my next car. ”

“ I came for an oil change, Marcus helped me. Very nice professional. Once that was done he came back and said I needed additional services me and my husband looked it over and the services were needed and they didn’t over price us. Definitely will bring my Honda back here. ”

“ Great customer service ”

“ Always great customer service Marcus is my go to guy! ”

“ Love it. This place is so efficient, courteous and on point. The mechanics are great at communicating and seem to get it right the first time. Thanks Jennifer, you are amazing! ”

“ The customer service given by Sam Negrette was awesome and very thorough as a Service Advisor. Due to his experience and Knowledge I will definitely recommend POHANKA HONDA to other people! ”

“ Advisor was very helpful gave me an estimate cost for my next service. ”