2025 Honda Pilot vs Passport near Arlington, VA
Testimonials
“ I had a great experience here at the dealership! I had my A/C worked on and they beat the guestimated time, all the personnel were friendly and helpful, and my service was at what I considered to be a fair price. My service advisor, Mr. Trice, was very professional and displayed exemplary customer service! ”
“ Very professional and friendly ”
“ Pohanka Honda, will service your vehicle well, take your car in today. ”
“ Excellent customer service from Ms Lewis she is great for the company and takes care of all her customers in a pleasant patient manner great customer service will recommend to all family and friends also my insurance adjuster has made an appointment to visit Miss Lewis to purchase a car ”
“ Great customer service and feedback regarding my car. Although there is a Honda dealership closer to me, I travel to Pohanka for their service and care, including the multi point inspection and video. ”
“ Everyone was so friendly and helpful! Especially Sanitra. And Jose. Recommend! ”
“ My favorite place for my ride. Comfy lobby, reasonable prices, great staff. The lobby also has chargers and massage chairs. Cool place! ”
“ Easy to schedule. Service writer Marcus was excellent. Work performed was well done. Will always return there for service. Nice clean waiting area. Areas constantly being cleaned. New massaging chairs a really nice touch!! ”
“ Had me in for my service and out within an hour. ”
“ Positive attitude from agents , was well taken care of. ”
“ Jennifer was very helpful, when I picked up my car it was not as expensive as I imagine. I had to give her a big hug. Hooray for a great employee ”
“ High quality service from sales and finance. Honda vehicles and their owners deserve nothing less. High Five for Joseph, my sales consultant. I love my CRV ”
“ (Translated by Google) Excellent service, they work very well and very quickly, they handle all the paperwork. I highly recommend them. (Original) Muy buena atención y trabajan muy bien y muy rapido hacen todo el papeleo lo recomiendo ”
“ Great experience and customer service. Even after purchase didn’t go “ghost” with follow up questions I had. AJ was really good too and personable. ”
“ Excellent ”
“ Pohanka Honda takes care of my Honda baby every time!! Marcus N. is the bomb!! ”
“ Service was great and glad that they had a shuttle to take me home and pick me up. ”
“ I am always pleased with Pohanka Honda's Service Department. The team there are always professional, knowledgeable, and very personable. Even though I bought my 2019 Honda from another Honda dealership and got discouraged at my treatment there, I tried Pohanka's service department and have been overwhelmingly pleased ever since. I was pleasantly surprised to receive a video recording from the technician/mechanic of recommended services for my vehicle. That was a nice touch. My sincere appreciation to Pohanka. ”
“ I had the best experience in getting my vehicle. Omar was my sales consultant and when I tell you he was patient, very knowledgeable, professional, and friendly. SHOUT OUT to this Honda dealership. SHOUT OUT TO Randy, Adrienne, and one last person (can’t remember their name) were AMAZING. ”
“ Kevin was very helpful. ”
“ Very happy with their service, although didn't like the service of two other Honda dealerships in that area ”
“ I go to Pohanka Honda, for repairs to my vehicle. My go to guy is Nelson. He is very knowledgeable, professional, and keeps you up-to-date, pertaining to your vehicle. ”
“ Hello, my 2026 Honda CR-V was due its first maintenance service. On May 18, 2026, I was greeted by Jacqueline. She was assigned to me and she made sure I was totally satisfied before leaving Pohanka parking lot. Jacqueline was professional, pleasant, she assisted me with my questions, washed my car and help me with setting the drivers seat settings. I received excellent service as always. Keep up the awesome work, Jacqueline. ”
“ Omar and Adam helped me out. They did a amazing job getting me a approval customer service was top tier best experience I’ve ever had at a dealership ”
“ The Staff were very helpful and considerate they had a free coffee bar and television in the waiting area. Everything was geared to comfort and good customer service. ”
“ Marcus was amazing!! ”
“ Purchasing my CRV EXL was a pleasant experience. My sales representative was very knowledgeable and made sure I knew the initial features of the vehicle. I would recommend this dealership to anyone in the market for a new or used vehicle. ”
“ On-time, with the service. Not long at all, great service ”
“ It was a fantastic experience. I bought a lot of cars. It was one of the best car buying experiences. I had the young lady that helped me was fantastic. She knew the vehicles and she knew the business. It was quick efficient and very satisfying. ”
“ Marcus Nelson is the best Service Advisor ”
“ I bought my car in because it cut off on me several times and I had to get it jumped. My service advisor was Kevin Moran and he was so pleasant and professional he answered my questions, explained what was done and what I should expect down the road. He greeted me with a smile . I would love to have Kevin as my advisor every time. Because of Kevin's professional service, on a scale of 1-10, I would rate him a 100!! 😀 ”
“ It is always GREAT. Marcus Nelson is my Service Advisor great job. I have been with Pohanka 19 years this is my third Honda vehicle. Five Stars ”
“ Marcus is a no nonsense guy and make positive suggestions about his experience in regards to your personal vehicle situation. And for the first time in a while the service was not as expensive ”
“ Everyone was good, I was in and out in less than hour and half. Once again customer service was excellent. ”
“ Recently went to Pohanka Honda for service. No issues. Jennifer, my service tech, is always pleasant and professional. She keeps me informed about my car. Jennifer is great. ”
“ Whenever I go for service my service pro is always knowledgeable. I like that I may be given a courtesy ride home or an area to relax while I wait for my car. Unfortunately the complimentary car was is never satisfactory. I am not looking for a detail but I would like for the exterior to be clean. They must do better than just rinsing my car off with the hose. Next time I will post pics of not sufficient. ”
“ I like the nice clean waiting room. ”
“ The total experience was pleasant. The wait time was exactly the correct time, like the Technician said. ”
“ My last visit to Pohanka Honda was very smooth. I went in expecting a long wait and a ton of problems with my car, but Kevin got my car in front of a mechanic very quickly and the diagnosis of the issues was very thorough. All in all, it was a solid mechanic/dealership experience. ”
“ Service was exceptional! ”